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Hopa online casino

Hopa : the coolest online casino within the Aspire Global Network

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GENERAL INFORMATION : DISCOVER HOPA IN A FEW WORDS…

Present on the market since 2005 and regulated by the UK Gambling Commission and the Malta Gaming Autority, Hopa is an online casino which belongs to Aspire Global. The fact that this group, led by CEO Tsachi Maimon, is listed on the NASDAQ Swedish stock exchange represents a major advantage for it is always preferable for one to play on online platforms belonging to recognised companies. It is a guarantee of reliability that ensures the security of your funds, the payment of your winnings and the safety of your personal information.

We particularly appreciate the hushed atmosphere of this online casino. We are far from rather childish-looking casinos or those which rely on a sexy ambiance. Hopa therefore is an online casino targeted at female and male players aged between 30 and 35 and above. It offers a large selection of casino games with a very comprehensive range of slot machines (Neogames, Evolution, PlayNGo, Microgaming, NetEnt, iSoftBet, Ainsworth, Booming Games, Pragmatic, IGT, Pariplay, Realistic Games, Playson, TomHom, Habanero, GameART, Gaming1, Booongo, BetSoft, 1×2 Gaming, Iron Dog, NYX, BluePrint, LightningBox, NextGen, Scientific, ThunderKick, Inspired Gaming, Bet Digital), live dealer casino games such as roulette, blackjack, baccarat but also scratch cards and virtual games. Overall, it provides its community with over 400 online games available on various platforms (web version, mobile, tablets and app). It’s just a shame that Hopa.com does not offer sport betting like in the case of Karamba, its sister casino.

Players who enjoy gambling from their smartphones will enjoy the Android and iOS application of this mobile casino, which is very advanced technologically speaking. These applications are both fast and easy to use and allow players to gamble on a wide range of slot machines and other games available on the platform wherever they are.

We also welcome the generous loyalty VIP program made up of 7 VIP levels ranging from. New member to Prestige VIP offering some great rewards such as loyalty points that you can exchange for cash prizes, monthly cashback or the Sunday Free Spins which allow players who log in on Sundays to receive Free Spins without any deposit needed.

  • Welcome bonus :

    Up to £500 bonus + 100 Spins

  • Minimum deposit :

    £10

  • Deposit methods :

    Visa, Mastercard, Neteller, Skrill, Skrill -tap, PaysafeCard

  • Currencies :

    GBP, EUR, USD, CAD, NOK, SEK

  • Payment speed :

    Up to 24 hours

  • Minimum withdrawal :

    £10

  • VIP Program :

    Yes, 7 different VIP levels (New member, Bronze VIP, Sliver VIP, Gold VIP, Platinium VIP, Premium VIP, Prestige VIP)

  • Company :

    Aspire Global International LTD

  • Casino Platform

    Aspire Global

  • Since

    2005

  • Licences :

    Gambling Commission (UK)

    MGA (Malta)

  • Slot providers :

    Neogames, Evolution, PlayNGo, Microgaming, NetEnt, iSoftBet, Ainsworth, Booming Games, Pragmatic, IGT, Pariplay, Realistic Games, Playson, TomHom, Habanero, GameART, Gaming1, Booongo, BetSoft, 1×2 Gaming, Iron Dog, NYX, BluePrint, LightningBox, NextGen, Scientific, ThunderKick, Inspired Gaming, Bet Digital

  • Chat support hours :

    6:00 GMT – 23:00 GMT (7 days a week)

  • App :

    IOS, Android

  • Processing fees :

    2.5% (for credit cards)

BONUS AND TERMS

Welcome Bonus

With Hopa, new players may receive a set of welcome offers of up to £500 bonus and 100 Free Spins! In this section, we will explain how you may benefit from this welcome package.

The new players who sign up for the first time on Hopa will see their first deposit doubled up to a maximum of £50 and will receive 20 Free Spins, as long as their first deposit adds up to a minimum of £10.

During the 5 days following their first deposit, Hopa offers its new gamblers up to 100 spins. Every day, they receive 20 Free Spins which they may use on different slot machines :
Day 1 : 20 Spins on Starburst™
Day 2 : 20 Spins on Fruity Friends
Day 3 : 20 Spins on Book of Dead
Day 4 : 20 Spins on Vip Black
Day 5 : 20 Spins on Aloha! Cluster Pays™

They may also receive some additional bonuses on their second and third deposits :

  • Second deposit : 25% bonus up to £200
  • Third deposit : 50% bonus up to £250

Terms and conditions of the welcome bonus

The welcome bonus of this online casino regulated by the UK Gambling Commission is subject to the following terms and conditions:

  • In order to benefit from the Hopa welcome bonus the minimum deposit is of £10.
  • The player does not need to request his bonus, it is automatically credited to his account as soon as the first deposit has been made.
  • The sum of the welcome bonus must be used within 21 days, for the funds which remain unused at the end of this period will be lost. One must therefore fulfil the wagering requirements within 21 days.
  • The sum of the bonus must be wagered at least 35 times before it can be withdrawn in cash. (Wagering x 35).
  • Winnings earned with spins that require deposit are subject to a wagering requirement of 35 times the winning amount.
  • Bonuses that require deposit must be wagered 35 times.
  • The Free Spins may only be used within 24h following their issuance, otherwise they will disappear.
  • This welcome bonus may not be used in conjunction with any other Hopa promotional offer.
  • Every player may only receive a single bonus. This offer is limited to one bonus per household.
  • Only those over the age of 18 may benefit from this bonus and play on Hopa.
  • Free spins or bonus on registration without any first deposit shall not exceed £100. Any winnings which shall be made with the free bonus or free spins which exceeds the £100 maximum may be voided. To cash out those £100, the player will have to deposit at least £10

The terms and conditions which apply to the Free Spins are the following:

During the 5 days following their first deposit on the platform, the players will receive 20 Free Spins daily at 12PM which they made use on a specific slot machine. Once they have been issued, the 20 Free Spins may be used during 24H. Beyond this time period, they will be lost.

  • The winnings generated with the Free Spins must be wagered 35 times.
  • The conditions which apply to the bonus also apply to the Free Spins.

The Hopa Welcome bonus is automatically awarded to all eligible new clients. If you do not wish to benefit this Welcome package, you may contact the customer service.

Wagering requirements may differ from game to game. Some games may not contribute to fulfilling the wagering requirements, such as Roulette games for example. Some Games may only count for 10% or 50% when most of them count for 100%. We advise you to read the terms on the Hopa website.

DEPOSIT AND WITHDRAWAL INFORMATION

Minimum deposit and withdrawal limits :

  • Minimum deposit : £10
  • Minimum withdrawal : £10

Unlike players residing in other countries, UK players are not subject to any monthly withdrawal limit. Hence, they may withdraw all their winnings at any given moment. Outside the UK, the withdrawals of non-VIP players are subject to a monthly limit of £7,000.

In order to ensure responsible gaming, the players may set their own daily, weekly or monthly deposit limits. Once logged in, the player may set this limit by following the  “Deposit Limit” section found within  “Account settings”. Once those thresholds have been reached, it is not possible to credit one’s account anymore.

Payment methods

Hopa offers a large selection of payment methods to their players in order for them to deposit funds into their real money gambling account. All the payment methods listed below are instant. As soon as the deposit is approved, it’s sum will directly be credited to their account.

  • Neteller
  • Skrill
  • Skrill 1-Tap
  • PaysafeCard
  • Wire transfer
  • Visa and Master card credit card (note that when depositing using your credit card you will not be asked to choose between the different ones such as electron, delta or debit, which is pretty cool and avoids human mistake).

The payment method used to make deposits will also be the one used for the withdrawal of your winnings. The only exception to the rule is the MasterCard, for it does not allow cash inflows. Players having deposited money using a MasterCard will thus receive their winnings through bank, Skrill or Neteller transfer.

One may also note that Hopa does not allow players to withdraw winnings using a credit card other than that used to deposit funds. This measure was implemented in order to prevent money laundering. A player may not deposit using a card x and withdraw using a card y.

A deposit fee of 2.5% will apply for credit card payments.

How to get your winnings?

To withdraw your winnings, log in to your account and click on “Cashier”. In “cashout”, select your payment method, then fill in the form which will appear on the screen and indicate the amount of money your wish to take out.

Withdrawals may be carried out on pc, smartphone or tablet.

If you carry out several withdrawals over a period of 24 hours, all your winnings will be payed at one go.

Documents to be provided to verify your account and withdraw your funds

In order to process the payment Hopa will have to verify your account. During this process you will have to upload, send via email, fax or post the following list of documents:

  • Identification document
  • Proof of address
  • RIB
  • A two-sided copy of your payment card (if your deposit was carried out using a credit card)

These documents will only have to be sent to the service document verification during the first withdrawal request. They will not be requested for the following withdrawals unless, in an exceptional case, the sum of your winnings is staggeringly high. In this case, certain supporting documents may be requested.

The casino promises to examine your documents in under 48 hours in order to verify your account.

Terms of payment

The terms of payment which apply to the withdrawal depend on the chosen payment method and include the treatment of your request by the casino, which lasts 48h, period during which the payout may be cancelled by the player. Once the withdrawal request has been treated by Hopa, its status changes from  “Pending” to “Processing”.

Know that the withdrawals carried out with Neteller, Skrill or any other APM ( Alternative Payment Method ) are instant. Regarding payments of winnings carried out by card or wire transfer on the other hand, one must wait between 3 and 5 business days before receiving the funds on their account.

Note that Hopa VIP players see their payments honoured in under 24 hours.

PLATFORM AND GAME PORTFOLIO

The Hopa casino uses the Aspire Global platform.

ALL OF HOPA CASINO’S EFFORTS IN TERMS OF REGULATION AND SECURITY

The online casino Hopa is owned by the firm ASG Technologies Ltd, which is registered in the British Virgin Islands.
In the UK, the games and slots are operated by AG Communications Limited, a company registered and based in Malta (Sliema). The latter is allowed to offer casino games and sport betting in the UK for it has both a Casino and a General Betting Standard Real Event license from the United Kingdom Gambling Commission (licence 000-039483-R-319409-001).
Hopa operates in other countries via Aspire Global International LTD, which was granted a license from the Maltese regulator MGA in 2009 (licence MGA/B2C/148/2007).

In order to ensure the safety and confidentiality of the information entrusted to them by its player community via internet, Hopa uses one of the best data protection systems : the SSL certificate (128-bit Secure Sockets Layer).

PRO AND CONS

  • Customer support is so friendly that we quickly found ourselves engaging a customer service representative into an interesting and pleasant conversation. We appreciate the hard work of the team and the individual attention they offer their players and their commitment to answering every single one of their questions. Unforunately, one has to wait a certain time before receiving a reply on chat. Out of the 5 times we requested a chat from the live support, we had the wait between 4 and 6 minutes.
  • Hopa is one of the only few casinos offering Aspire Global and NeoGames slot machines such as Fruity Friend, Mighty Sphinx or Reel Bandit or Astrodice that we enjoyed spinning the reels of.

WHAT WE WOULD LOVE TO GET ON HOPA

  • Even though this brand offers a wide range of slot machines, we feel it would be interesting for the casino to expand its slot offerings by integrating some Yggdrasil machines such as Rainbow Ryan or Vikings Go Berzerk for example, which are much appreciated by the gambler community. We are also missing PlayTech game selection.
  • We would also appreciate it if Hopa was to offer sports betting. This idea really isn’t that crazy, for the casino Karamba, which belongs to the same firm, offers sports wagering since march 2018.