Aside from our own passion for gambling and playing online casinos, there are various reasons behind why we take the time to judge various casinos to provide our readers with detailed online casino reviews of the market’s most popular gambling platforms. Among them lies the fact that we are aware that our community of casino players is mostly made up of novices in search of guidance and thus with our reviews they may avoid scams, traps and misleading offers which sound too good to be true but not only that… Many brands are avoiding payment of the winnings and are using unbelievable tricks to delay payment processing. In our brand reviews you may also discover that some of them are operating without a licence. Furthermore, in order to guarantee a consistent and quality experience on our website for newcomers and regulars alike, we make it a point to reference those casinos which not only hold a UKGC licence but offer a high-quality and memorable experience to the UK players.
We produce our Casino Reviews to evaluate and rank the best online casinos
At Casino or Slot, our mission is to evaluate regulated online casinos in order to review them and offer players guidance in their choices regarding the gaming platform which seems to meet their needs the most. Moreover, there are various criteria we take into account in order to provide gamblers with detailed online casino reviews containing all necessary information for them to find the casino which suits them best. The online casino offering is saturated, meaning we find so many brands online that it would be very unfortunate for you to choose the wrong one. You will find a global grade in every single casino review.
We first evaluate the Casino Overview
First and foremost, we try to come up with the best possible summary of the overview concerning the casino brand. This includes presenting the company behind this particular casino and all administrative information ranging from the date and details of its creation and where its head office is situated to the person bearing the title of chief executive officer of said company. The customer support is the face of the casino and link the management team to the customer, that’s why we analyze that component deeply. We also attempt at giving gamblers a taste of what awaits them on this platform regarding its design, atmosphere and to provide a brief recap of its main advantages bonus-wise. We also outline to which audience it is targeted and which devices one may use in order to access this casino.
We review the terms and conditions of the casino’s welcome offers and bonus
Secondly, we look at the welcome bonus and the full list of casino bonuses and promotions. All the special offers one may benefit from by signing up of the casino which we are evaluating. Nowadays, most platforms offer a first deposit bonus or welcome package. The web is full of adverts promising sky-rocketing bonus amounts to all those who take the plunge and sign up with the casino featured in the advertisements. Unfortunately, the terms and conditions behind those casino bonuses are often vague, unfair and may come with string attached. One may easily stumble upon a sticky bonus, which unlike normal bonuses may not be withdrawn from the online gaming platform before wagering is done, or even a scam. It is this observation which made it clear to us this section was necessary, for it allows players to make their own choices in full knowledge of associated risk regarding whether or not they wish to receive a casino bonus commonly advertised by the top online casinos. In some cases it can be best to avoid extra bonuses while betting.
In the UK, it is the UK Gambling Commission (UKGC)’s responsibility to issue licences to operators who wish to expand to the UK. However, its role is not limited to that, for it is also charged with investigating illegal gambling and ensuring that regulated casino operators do not breach the regulations. It works hand in hand with the Competitions and Markets Authority in order to protect the interest of consumers yet also setting the standard of customer service and promoting competition. The watchdog often updates operators on its concerns and offers guidance on how to prevent investigation, for this may lead to sanctions or even prosecution. For example, GVC Holdings – which owns popular sports betting sites and online casinos such as Bwin and Ladbrokes was found to have breached regulations several times on a number of its platforms. After being penalised in 2017 by the UKGC for exposing customer data, it was fined £350,000 for misleading advertisements on its sports betting websites.
It is interesting to note that as from the 31st of October 2018, betting firms which transgress against advertising rules and the law will be faced with quicker and stronger sanctions. With this move, the UKGC is trying to further empower consumers, ensure their safety and also the optimal transparency, legibility and ease of access of the terms and conditions relating to promotions and bonuses offered by gaming platforms. One may also observe a rapid increase in the sum on fines issued by the Gambling Commission in the past year. According to its last enforcement report which covers the period from May 2017 to April 2018, the financial penalties issues have surpassed £18m, compared to only £1.6m the previous year.
In this part of the review, our goal is to give gamblers as much information as we can with regards to the T&Cs of the welcome casino bonus as well as whether it is a sticky bonus or a normal bonus and the free spins it often comes with alongside the wagering it may be subject to.
Casino Cashier: Payment Methods and how to verify your account to withdraw
Likewise, we also look into all the information relating to the minimum deposit required to benefit from it. We also pay special attention to withdrawal information in order to provide our readers with all they need to know regarding the withdrawal pending time, the processing fees, the withdrawal fees but also to all the payment methods players may find in the cashier and use to deposit or withdraw money from the online casino, the most famous payment method is Paypal. We try to make this part as straightforward as possible as we outline the withdrawal/deposit methods available as well as how fast they are and how to verify them.
Furthermore, we provide gamblers with all the information regarding the documents they will need to provide the platform in order to verify their own identity on top of their payment methods. We go into at what speed the online casino’s payment services process withdrawal requests. Some casinos are requesting a copy of the ID card, front and back copy of the credit Card if payment was done with a Credit Card. You may have to provide as well a POA, proof of address and a bank statement in case you would like to cash out via bank transfer. Some online gaming portals will give you the option to upload those documents directly. Note that some casinos leave your withdrawal request pending up to 48 hours, with the option to cancel that request. We strongly recommend you avoid those brands.
Casino Platform review and game portfolio
In this section of our online casino reviews, we try to give readers an overview of what awaits them in terms of the gaming experience. We judge the degree of casino software integration with the different slot providers, offered by the casino, what type of casino platform it is (external or owned by the casino) and the slot providers it works with. In our online casino reviews, we look out for market leaders in the gaming industry such as IGT that you can find in land based casinos all around the world as well! Playtech, a b2b company providing casino platform, slots but also live dealers to the UK’s leading online brands like William Hill, Ladbrokes or Gala casino. PlayNGo the rising star of the slot industry, Netent the Northern European leader of the market, providing casinos with high RTP slots and also Yggdrasil, which is part of the Cherry group and a real must have! BluePrint is also very important in UK, slot players love it ! By reading our Casino reviews and especially that section you may get a better idea of what casino fits your needs best.
Online Casino reviews of licenses and Regulations, including data protection
In order to help gamblers stay away from scams, we ensure that gambling operators possess the licence necessary to all operators wishing to offer their services in the UK and that the casino concerned respects the guidelines and regulations issued by the UK Gambling Commission. Likewise, we make sure the casino in question holds a license from the Maltese regulator (MGA) if it happens to be based there.
Operators who do not abide by those rules risk several sanctions and may be faced with heavy fines for the threat to the safety of players’ personal information but also to their wellbeing, for gambling should above all be an enjoyable experience. For instance, in November 2017, Ladbrokes Coral was fined £2.3m by the watchdog for the flaws in the manner with which the operator dealt with two customers who spent £1.3m of stolen money on the platform. In May 2018, it was Leo Vegas Gaming Ltd’s turn to face repercussions for displaying misleading ads and the weakness in their system when it comes to handling vulnerable customers. As a matter of fact, the company was forced to pay the UKGC the staggering sum of £600,000.
Pros and Cons: the reason you should chose or avoid the casino !
This passage of the review outlines the strengths and weaknesses of the gambling platform. Our team of high rollers are giving their personal advices about the casino site, what liked and what you must be aware of before registering and having your first deposit there! In that part we generally review add-ons, such as the VIP program and loyalty advantages or any extra front end product that the casino may offer in order to make itself more competitive and attractive to gamblers.
What we would like to get on this casino, a tip we give directly to the brand owners !
We give our opinion of what the casino could do better, and what we feel is missing for it to provide gamblers with an optimal experience and a better casino review overall grade. Of course, it is only our personal opinion.